Symptom
- A fresh installation of LMS v6.1 was made on a SUN secure server.
- On this server, after installation LMS cannot be started. There is no LDAP account on this server.
- Two authentication configurations, PAM and RSAPAM authentication, were tried with no success.
- There were 3 log files that confirmed the reported errors:
- platform.log for PAM authentication error
- platform.log for RSA authentication error
- preprocessor.log
1. platform.log for PAM error:
[SP-01-135021] (0.000) sp(10359) Platform::main() -- REVISION , start timestamp (gmt): 2013-11-05 16:46:38
[SP-01-135036] (0.002) sp(10359) Platform::main() -- Starting initialization sequence.
[SP-02-135047] (0.320) sp(10359) Platform::main() -- Platform authentication is via .
[SP-03-100005] (9.545) sp(10359) <asapInfo commandPort="11002" sqlPort="11003" pid="10359" />
[SP-04-109004] (9.587) sp(10359) GatewayServer::GatewayServer() ephemeral port chosen: 51287
[SP-01-114079] (9.589) sp(10359) Platform()::run -- Platform Server alive & ready for services
[SP-03-101039] (9.743) sp(10359) CommandControl()::login[_key ,_kerberos]()], Authentication rejected for user (qbv2procs).
[SP-03-101039] (11.794) sp(10359) CommandControl()::login[_key ,_kerberos]()], Authentication rejected for user (qbv2procs).
2. platform.log for RSA error:
[SP-04-108001] (57.208) sp(6571) GatewayClient(625:161)::~GatewayClient() destroyed (auto).
[SP-03-101039] (87.717) sp(6571) CommandControl()::login[_key ,_kerberos]()], Authentication rejected for user (qbv2procs).
[SP-01-114105] (1160.279) sp(6571) Platform()::notifyRequestExit() -- Platform shutdown sequence initiated.
[SP-01-114013] (1161.573) sp(6571) Platform(subafrlmsb001)::run() -- Platform shutdown complete.
3. preprocessor.log error:
2013-10-31 11:23:12 [INFO ] PP: Aleri Liquidity Management System, version 6.1.0.
2013-10-31 11:23:12 [INFO ] PP: Preprocessor part, version 6.1.0.
2013-10-31 11:23:12 [INFO ] PP: Copyright (c) 2005-2010, Sybase, Inc.
2013-10-31 11:23:12 [INFO ] PP: This software uses third-party tools and libraries,
2013-10-31 11:23:12 [INFO ] PP: see licence directory for licences.
2013-10-31 11:23:12 [INFO ] PP: Locale set to en_GB.
2013-10-31 11:23:12 [INFO ] PP: Running in benchmarking mode.
2013-10-31 11:23:12 [INFO ] PP Benchmark line format: batch size; total time; original event table length; original tx table length;
average event lookup; average tx lookup;
2013-10-31 11:23:12 [INFO ] PP: Connecting to platform subafrlmsbpce.cib.net:11002.
2013-10-31 11:23:12 [FATAL] PP: Connection to platform failed: XMLRPC ERROR-102: Authentication failure.
2013-10-31 11:23:12 [INFO ] PP: EMERGENCY SHUTDOWN, CODE 1
Read more...
Environment
- Aleri Liquidity Management System, version 6.1.0.
- Preprocessor part, version 6.1.0.
- SUN secure server.
Product
Keywords
KBA , BC-SYB-LMS , Please use component FS-LMS , FS-LMS , Liquidity Management Suite , Problem
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