1959373 - Error: "Error occurred during retrieval of MBean Details." occurs while opening monitoring in Central Management Console.

Symptom

"Error occurred during retrieval of MBean Details." occurs while opening monitoring in Central Management Console(CMC)
After performing the resolution steps provided in SAP Note: 1757272 - "Error occurred during retrieval of MBean Details." occurs while opening monitoring in Central Management Console the MBean error still persists.

Environment

SAP BusinessObjects Business Intelligence(BI) Platform 4.x
Tomcat 6 or Tomcat 7

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

MBean, error, monitoring, 4.0, exception, aps, tomcat, cache, CMC , KBA , BI-BIP-PER , Performance investigation , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-MON , BI platform monitoring , Problem

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