1960128 - Unable to Cancel or Delete the Return to Supplier Document

There is no option available to Cancel or Delete the Supplier Return directly.

SAP Business ByDesign

1. Go to the Purchase Requests and Orders work center.
2. Go to Returns to Suppliers view.
3. In the drop-down, select All Returns.
4. Search for Return to Supplier ABC. 
5. Click in Edit button.

There is no option to Cancel or Delete the Return to Supplier document. 

The Return to Supplier cannot be cancelled or deleted directly. It can only be Rejected. 

Firstly the Return to Supplier should have a Return Reason maintained:

1. Go to Purchase Requests and Orders work center.
2. Go to Returns to Suppliers view. 
3. Search for Return to Supplier ABC.
4. Click in Edit button.
5. Navigate to Items tab.
6. In the field Reason, choose a value from the drop-down menu. 
7. Click in Save and Close button. 

Secondly, the Return has to be rejected: 

1. Go to Outbound Logistics work center.
2. Go to Delivery Control view.
3. Go to Delivery Proposal sub view.
4. In the drop-down, select Return to Supplier Proposals. 
5. Search for Return to Supplier ABC.
6. Click in Edit button.
7. Navigate to Items tab. 
8. Click in Reject button.
9. Click in Save button. 

Once the Delivery Request ID gets rejected, the Return should be in status Rejected.

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