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1961070 - ConnectionServer Stuck in Initializing State on SAP BusinessObjects Business Intelligence (BI) Platform 4.x

Symptom

  • In CMC - Servers, the ConnectionServer (or ConnectionServer32) is stuck in "Initializing" state

  • The AdaptiveProcessingServer is in "Running with Errors" state

  • The following logs appear in ConnectionServer trace file:
    |aa696ea3-6027-d0b5-f674-5e67e2944a54|2014 01 02 15:11:38:830|-0800|Error| |<<|E|X|connectionserver_BI40RH6.ConnectionServer| 8052|47688434329360|| |0|0|0|0|-|-|-|-|-|-||||||||||||Uncaught Exception in SilentScope: [CS] CSSvcFactory::SIServerTokenNotification: 0.735�
    oscafactory2.cpp:3220:-: TraceLog message 603

    |334c7f2d-d7ab-7c2e-6f60-8407872cfc99|2014 01 02 15:11:38:830|-0800|Error| |>>|E| |connectionserver_BI40RH6.ConnectionServer| 8052|47688434329360|| ||||||||||||||||||||||assert failure: (oscafactory2.cpp:3220). (false : OSCASimpleFactory2::triggerStateChangeNotifications - Unexpected exception).�
    isgenadm.cpp:315:-: TraceLog message 604

    |8c4b2435-37aa-d893-a070-8309ee1fc3e5|2014 01 02 15:11:38:830|-0800|Error| |>>|E| |connectionserver_BI40RH6.ConnectionServer| 8052|47688434329360|| ||||||||||||||||||||||assert failure: (isgenadm.cpp:315). (false : CISGeneralAdmin_impl::setParamEx - caught unexpected model state exception).�


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x
  • Windows or Unix operating system

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

connection server, connection, server, bi40, bi41, bi4, cannot start, restart, unable, error, not working, SilentScope, OSCASimpleFactory2::triggerStateChangeNotifications, CSSvcFactory::SIServerTokenNotification , KBA , trigger , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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