SAP Knowledge Base Article - Preview

1961210 - Authentication using Android KeyChain Certificate fails


When using a third party Mobile Device Management (MDM) Software that uses deploys X509 certificate storage to Android Devices KeyChain, Sybase Unwired Platform (SUP) / SAP Mobile Platform (SMP) client API is not able to retrieve the client certificate to be used when communicating with SUP/SMP.



  • SUP/SMP 2.x (up to SMP 2.3 SP03)
  • Android 4.1+ (issue not present before this version)
  • All Supported Enterprise Information Systems


Sybase Unwired Platform 1.5.2


MDM Mobile Device Management Sybase Unwired Platform SAP Mobile Platform , KBA , MOB-SDK-MBO , SAP Mobile SDK Object API, MBO Client Stack , MOB-SUP-SDK-OAP , Mobile SDK Object API , Product Enhancement

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.