SAP Knowledge Base Article - Preview

1961372 - When creating a new Information Space using a JDBC connection to HANA, getting error "NewDB server does not respond"

Symptom

  • A JDBC connection to HANA created in Information Design Tool (IDT) tests good.
  • Same connection under Manage Spaces we can see all HANA Views listed. Then when selecting a View and clicking "New" button to create an information space error is generated:

error.png

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP BusinessObjects Explorer 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Explorer 4.0 ; SAP BusinessObjects Explorer 4.1

Keywords

HANA explorer not responding, NewDB not responding , KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem

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