SAP Knowledge Base Article - Preview

1961381 - SAP BCM 7.0.3.100 - Missing Reporting Statistics after New Year turn over.

Symptom

When UTC Time switched over to 2014 on New Year's eve, the DTE jobs started failing with error "The attribute key cannot be found".


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Environment

SAP Business Communication Management 7.0.3.100

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Attribute, reports, missing data, 2014, missing attributes, error, reporting tool, copylogdata , KBA , CRM-BCM-CMR , Please use CRM-CCI , Problem

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