Symptom
- The SYBASE.log file of the SySAM license server reports the following error:
"Invalid (inconsistent) license key" - The error message may also appear as:
"Invalid license key (inconsistent authentication code)" - The below example is from ASE, but can be applicable to any SySAM license product:
SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
SySAM: Invalid (inconsistent) license key.
SySAM: The license key and data for the feature do not match.
SySAM: This usually happens when a license file has been altered.
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Environment
- SAP Adaptive Server Enterprise (ASE)
- SAP Replication Server (SRS)
- SAP IQ
- SAP PowerDesigner (PD)
- Any (ex-Sybase) product that uses SySAM 2.x
Product
SAP IQ all versions ; SAP PowerDesigner 16.7 ; Sybase Adaptive Server Enterprise all versions ; Sybase Replication Server software all versions ; Sybase Software Asset Management 2.4
Keywords
Hidden characters, non printable , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-PD , PowerDesigner , BC-SYB-SAM , Sybase Software Asset Management , Problem
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