Symptom
You have maintained a Phone Number in the Address of a particular Org Unit but after saving, the leading zeros are truncated instead country code is added as prefix.
Reproducing the Issue
- Go to Organizational Management work center
- Select Edit Org Structures.
- Maintain the telephone number with leading zero(s).
- Activate the changes.
Resolution
This is expected system behavior.
When you enter the Phone number, the country code will be picked based on the country that you selected for the Org Unit.
Keywords
KBA , SRD-MD-OM , Organizational Management , How To
Product
SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711