1961534 - Error in Credit Memo: "Credit amount greater than invoiced delivery amount"

The user cannot post a Credit Memo because of the Exception "Credit amount greater than invoiced delivery amount, The sum of credit amounts is greater than the sum of debit amounts for the preceding supplier invoice item".

SAP Business ByDesign

1. Go to Supplier Invoicing work center.
2. Go to Invoices and Credit Memos view. 
3. Search for the relevant Credit Memo ID. 
4. Click in Edit button. 
5. Click in Check button. 

Error message is triggered: "Credit amount greater than invoiced delivery amount, The sum of credit amounts is greater than the sum of debit amounts for the preceding supplier invoice item".

It is not allowed to claim back more amounts from the Supplier than what has been paid in the preceding Supplier Invoice.

The user has to adjust the amounts manually for the credit memo items. Once adjusted, the Credit Memo can be further processed or posted. The steps to correct it are listed below: 

1. Go to Supplier Invoicing work center.
2. Go to Invoices and Credit Memos view. 
3. Search for the relevant Credit Memo ID. 
4. Click in Edit button. 
5. Navigate to Items tab. 
6. Adjust the Price according to the corresponding Supplier Invoice item.
7. Click in Actions button and select Calculate Total Amounts.

The Credit Memo status is changed to Ready for Posting be and the relevant Exception is set as Obsolete status.

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