SAP Knowledge Base Article - Public

1962222 - You are Unable to Upload the Customer Invoice Request File


While trying to upload document the Service Interface field is not showing any values in the drop down.

Reproducing the Issue

  1. Go to Application and User Management workcenter.
  2. Go to Input and Output Management view.
  3. Select the File Input sub view.
  4. Show Unprocessed Files and select Add button.
  5. In the new pop-up window the drop down for Service Interface shows no values.


In the Business Configuration the Upload of Invoice Requests is not selected under Scoping.


  1. Go to Business Configuration work center.
  2. Go to view Implementation Projects.
  3. Select relevant project and click on Edit Project Scope.
  4. Navigate to step 3 Scoping by selecting Next Button.
  5. Select Sales-> Customer Invoicing -> Upload of Invoice Requests.
  6. Make sure the Upload of Invoice Requests is selected.
  7. Navigate to step 4 Questions.
  8. Select Sales-> Customer Invoicing -> Upload of Invoice Requests.
  9. Select the box for the question You can use file input to upload external documents for invoicing.
  10. Select Next Button and then select Finish button.


KBA , SRD-CC , Cross Components , How To


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