Symptom
While trying to upload document the Service Interface field is not showing any values in the drop down.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Application and User Management workcenter.
- Go to Input and Output Management view.
- Select the File Input sub view.
- Show Unprocessed Files and select Add button.
- In the new pop-up window the drop down for Service Interface shows no values.
Cause
In the Business Configuration the Upload of Invoice Requests is not selected under Scoping.
Resolution
- Go to Business Configuration work center.
- Go to view Implementation Projects.
- Select relevant project and click on Edit Project Scope.
- Navigate to step 3 Scoping by selecting Next Button.
- Select Sales-> Customer Invoicing -> Upload of Invoice Requests.
- Make sure the Upload of Invoice Requests is selected.
- Navigate to step 4 Questions.
- Select Sales-> Customer Invoicing -> Upload of Invoice Requests.
- Select the box for the question You can use file input to upload external documents for invoicing.
- Select Next Button and then select Finish button.
You should now be able to upload the Customer Invoice Request File.
See Also
Keywords
Invoice Request; File Input; Upload; , KBA , AP-CI-CI , Customer Invoice , How To
Product
SAP Business ByDesign all versions