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1962334 - SUP Service will not start, error logs show Invalid user ID or password - SUP/SMP


  • Sybase Unwired Platform (SUP) service will not start successfully, and mlsrv_err.log file shows the following error
  • E. 2014-01-06 08:02:43. [-10002] Consolidated database server or
    ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Invalid user ID or
    password (ODBC State = 28000, Native error code = -103)
    E. 2014-01-06 08:02:43. [-10382] The MobiLink Server has failed
    to start
  • Manual database connection with default or known password is succcessful
  • File at <UnwiredPlatform_InstallDir>\UnwiredPlatform\Servers\UnwiredServer\Repository\Instance\com\sybase\djc\security\DataProtection\ shows recent change date, corruption, or when compared to backup or working server is very different in size or content





Sybase Unwired Platform 2.x


Sybase Unwired Platform 2.2


KBA , MOB-SUP , Sybase Unwired Platform , Problem

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