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1962829 - SAP Mobile Platform 2.3.3 Server would not start after upgrade - SUP/SMP


User running SAP Mobile Platform 2.3.  After upgrading to version 2.3.3, SAP Mobile Platform is no longer starting and shutting down with error in the Windows Application Event Viewer log:

The description for Event ID 4096 from source SAP Mobile Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Service stopped because the following child services either could not be started or failed to keep running.



  • SAP Mobile Platform 2.3.3
  • Windows 2008 R2


SAP Mobile Platform 2.3


  • SMP, obmo.exe
  • 4096
  • Messaging
  • SP03
  • upgrade
  • PATCH-10355
, KBA , MOB-SUP-SCC , Sybase Control Center Administration , Problem

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