Symptom
- After selecting a large group and clicking on "Add Objects", Promotion Management hangs and does not return the list of groups/users
- Error may be shown in red: 'Sorry, Promotion management application is unable to process you request.':
Sorry, Promotion management application is unable to process you request The error from the server is: Failed to get dependencies of the job.(PRS 00048) com.businessobjects.framework.dependency.dm.exception.DMException$ExceptionWrapper: Java heap space (failed to allocate 33554448 bytes) at com.businessobjects.framework.dependency.dm.internal.OMBatchWriter.waitAllTasks(OMBatchWriter.java:121) at com.businessobjects.framework.dependency.dm.internal.OMBatchWriter.flush(OMBatchWriter.java:98) at com.businessobjects.framework.dependency.dm.internal.ResultListener.flush(ResultListener.java:233) at com.businessobjects.framework.dependency.dm.internal.DependencyFinder.findDependees(DependencyFinder.java:341) at com.businessobjects.framework.dependency.dm.internal.DependencyManager.getDependees(DependencyManager.java:276) at com.businessobjects.framework.dependency.dm.internal.DependencyManager.calculateDependencies(DependencyManager.java:182) at com.businessobjects.lcm.dependencies.DependencyManager.computeDMDependencies(DependencyManager.java:711) at com.businessobjects.lcm.dependencies.DependencyManager.calculateDependenciesUsingDM(DependencyManager.java:690) at com.businessobjects.lcm.dependencies.DependencyManager.calculateDependenciesUsingDM(DependencyManager.java:681) at com.businessobjects.lcm.dependencies.DependencyManager.computeDependees(DependencyManager.java:659) at com.businessobjects.lcm.core.LCMEngine.computeDependees(LCMEngine.java:1264) at com.businessobjects.lcm.job.Job.computeDependencies(Job.java:1130) at com.businessobjects.lcm.job.Job.computeDependencies(Job.java:1106) at com.businessobjects.lcm.job.Job.addPrimaryResources(Job.java:402) at com.businessobjects.lcm.job.Job.addPrimaryResources(Job.java:286) <stack trace continues but not shown here>..........
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Environment
- SAP BusinessObjects Business Intelligence Platform BI 4.0
- SAP BusinessObjects Business Intelligence Platform BI 4.1
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1
Keywords
SP04, promotion management, groups, hang, add objects, cmc, users and groups, ADAPT01717223, ADAPT01717224 , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-SCH , BI platform search , Problem
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