SAP Knowledge Base Article - Preview

1963566 - “Unknown Error” reported by LiveOffice when attempting to import a Web Intelligence document into an MS Excel worksheet unless “Insert report part with report format” is disabled

Symptom

  • An error is reported by LiveOffice when attempting to import a Web Intelligence document part into a Microsoft Excel worksheet:
    • “An error occurred when refreshing. [<Report Name> document part]"
    • Details: "Unknown error."
  • The error goes away if “Insert report part with report format” is disabled


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Environment

  • SAP Business Intelligence 4
  • SAP BusinessObjects Enterprise
  • Web Intelligence
  • LiveOffice

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

WebI, WebIntelligence, Web Intelligence, LiveOffice, Live Office, LO, import, open, select, document, report part, error, exception, xls, xlsx, MS, Microsoft Excel, worksheet, spreadsheet, add, unknown error, refreshing, ADAPT01715886, ADAPT1715887, ADAPT 01715886, 1715886, TE5050162347, SP01, SP03, SP04, 1.8, 3.1 , KBA , BI-BIP-LO , Live Office , Bug Filed

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