SAP Knowledge Base Article - Preview

1964244 - SAP BCM 7 - Online monitoring is showing incorrect timings for Indian Timezones

Symptom

All times are being converted incorrectly in the Online Monitoring Contact View.


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Environment

SAP Business Communication Management 7.0.1 to 7.0.6

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Indian time zone, incorrect conversion, missing time zone, online monitoring timins wrong. , KBA , CRM-BCM-CMR , Please use CRM-CCI , Problem

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