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1964688 - General checklist for help in troubleshooting an unresponsive Sybase Unwired Platform 2.x server


SUP is not responding. High level symptoms are:

  • User Syncs appear  to have stopped or take a long time.
  • Cannot connect to  SUP  from  Sybase Control Center.
  • SUP Server in general appears to not be responding to any client requests.



SUP 2.0 through 2.3.x.


SAP Mobile Platform 2.3 ; Sybase Unwired Platform 2.0 ; Sybase Unwired Platform 2.1 ; Sybase Unwired Platform 2.2


KBA , MOB-SUP , Sybase Unwired Platform , Problem

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