SAP Knowledge Base Article - Preview

1965444 - Error "Service cannot be reached" when opening attachment

Symptom

When opening an attachment from CRM WebUI, user receives an error page "Service cannot be reached".

service cannot be reached.jpg


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

content server , KBA , CRM-BF-COM , Content Management , CA-WUI-UI , User Interface , Problem

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