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SAP Knowledge Base Article - PreviewSymptom
Outbound call from the SAP Contact Center (CCtr) system through certain SIP Gateways does not work because the Gateway requires the address to be sent in domain format (example: 5101@abc.org).
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
ob, gw, gateway, sip protocols, sip format , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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