SAP Knowledge Base Article - Preview

1965987 - Crystal Reports for Enterprise error: login The exception is of a known origin. (Error: FWM 20030)

Symptom

When attempting to connect to a CMS using Crystal Reports for Enterprise launched from the Start Menu, the following error is displayed:

 

There has been a problem logging on SAP BusinessObjects Business Intelligence platform. An unexpected error occurred. Please contact your network administrator.

Error:
login The exception is of a known origin. (Error: FWM 20030)

 

error.jpg


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • Distributed environment (CMS and Web Tier on seperate hosts)

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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