SAP Knowledge Base Article - Public

1966031 - You are Not Able to Add a New Overall Discount in the Invoice Request

Symptom

In your Invoice Request when adding a new overall discount in the total pricing, the system remove the line.

Reproducing the Issue

  1. Go to the Customer Invoice work center.
  2. Select Invoice Request View
  3. Search and edit any Invoice request
  4. Click the View All button
  5. Navigate to the Pricing Tab
  6. Under Total Pricing, click on the Add Row button and choose Overall Discount (%) under the Price Component column.

After selecting this value it will be delete by the system.

Cause

The problem is that for the related document  the sales order was migrated to the SAP Business By Design system.

 

Resolution

  1. Go to the Customer Invoice work center.
  2. Select Invoice Request View.
  3. Search and click on the Edit button for any Invoice request.
  4. Click the View All button.
  5. Navigate to the Pricing tab.
  6. Under Total Pricing click in the Update Pricing button and select the option: Completely.
  7. Click the Add Row button and choose the Overall Discount (%) option under Price Component.

The system will permit the addition of a new Overall Discount (%).

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405