Symptom
In your Invoice Request when adding a new overall discount in the total pricing, the system remove the line.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoice work center.
- Select Invoice Request View.
- Search and edit any Invoice request.
- Click the View All button.
- Navigate to the Pricing Tab.
- Under Total Pricing, click on the Add Row button and choose Overall Discount (%) under the Price Component column.
After selecting this value it will be delete by the system.
Cause
The problem is that for the related document the sales order was migrated to the SAP Business By Design system.
Resolution
- Go to the Customer Invoice work center.
- Select Invoice Request View.
- Search and click on the Edit button for any Invoice request.
- Click the View All button.
- Navigate to the Pricing tab.
- Under Total Pricing click in the Update Pricing button and select the option: Completely.
- Click the Add Row button and choose the Overall Discount (%) option under Price Component.
The system will permit the addition of a new Overall Discount (%).
Keywords
overall discount, add, invoice request, discount, pricing and invoicing tab, migrated , KBA , AP-CI , Customer Invoice Processing , How To
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public