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1967147 - CCM error message "An instance of the service is already running" when restarting tomcat or an SIA

Symptom

  • Error message popup "An instance of the service is already running." in the Central Configuration Manager (CCM) when restarting a service such as the Service Intelligence Agent (SIA) or Apache Tomcat

AnInstanceOfTheServiceIsAlreadyRunning.jpg


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1 (BI 4.1)
  • Microsoft Windows

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

SP04, CCM, an instance of the service is already running, tomcat, SIA, ADAPT01716410, ADAPT01716411, restarting, error , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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