Symptom
- Dashboards freezes with "Initializing" message when loading from BI Widgets to Desktop.
- Dashboards does not load on BI Widgets when using Flash player 11.9
Environment
- Dashboards 4.0, 4.1
- BI Platform 4.0, 4.1
Reproducing the Issue
- Publish Dashboards to repository.
- Launch BI Widgets
- Open a Dashboards and drag to the Desktop to create the widgets.
- Dashboards would freeze with "Initializing message".
Cause
Issue is due to the Flash player control with Dashboards
Resolution
Upgrade your Flash player to the latest version i.e. Flash Player 12.0 to fix the issue.
Keywords
Initializing, Dashboards stuck, Widgets hangs , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
Product
SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1