Symptom
You want to delete planned Campaigns, but cannot find the option to do so.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales Campaign Workcenter.
- Navigate to Campaigns view.
- From the Show drop-down, choose Planned Campaigns.
- Open the campaign ABC (ABC represents the number of the campaign).
- Choose the Actions button.
RESULT: There is no option to delete.
Cause
It is not possible to delete planned campaigns from the campaign detailed view screen, but they can be deleted from the Campaign OWL (Object Work List).
Resolution
- Go to the Sales Campaign Workcenter.
- Navigate to Campaigns view.
- From the Show drop-down, choose Planned Campaigns.
- Select the campaign ABC and from the actions icon (gear-wheel), choose Delete.
See Also
2550962 - The Delete Option is Greyed Out While Trying to Delete a Campaign in Campaigns OWL
2806281 - No Logs for Deleted Campaigns
Keywords
campaign, delete, status, planned, OWL, , KBA , LOD-CRM-MKT-CAM , Campaigns , How To
Product
SAP Cloud for Customer add-ins all versions