SAP Knowledge Base Article - Public

1969849 - Attachment Error On Expenses When Using MacOS Safari

Symptom

When using Safari, and trying to upload an attachment inside expenses, you get an error message [UnauthorizedAccess_IODenied_Path] Arguments...

Reproducing the Issue

  1. Go to workcenter Travel & Expenses
  2. Open an expense
  3. Go to Attachments
  4. Upload any image file
  5. Error occurs [UnauthorizedAccess_IODenied_Path] Arguments...

 

Cause

Safari has some security policies that prevent that some websites access your local documents

Resolution

  1. Open Safari browser
  2. Click on Safari menu
  3. Click on Preferences
  4. Select Security tab
  5. Uncheck Block pop-up windows
  6. Click Manage website settings
  7. Next to the Cloud for Travel and Expenses URL click Allow
  8. Select Run in Unsafe Mode
  9. Click Trust
  10. Close and reopen the Safari browser

 

Keywords

KBA , LOD-TEM-ADM , Travel Administration , How To

Product

SAP Cloud for Travel and Expense 1311 ; SAP Cloud for Travel and Expense 1402 ; SAP Cloud for Travel and Expense 1405