SAP Knowledge Base Article - Preview

1969925 - HTTP 500 - Internal Server error during iOS7 MDM first enrollment when using a load balancer. - Afaria


  • Enrolling iOS 7 devices using the Afaria 7 SP4 Self Service Portal for MDM-first enrollment.
  • After clicking the "Enroll" button, receiving "HTTP 500 - Internal Server Error"
  • Load balancer is being used in network to route client traffic.
  • Devices connect using the public (external) IP address of the load balancer instead of the public DNS.



  • Afaria 7 Service Pack 4
  • Load balancer is used in front of Afaria Environment


SAP Afaria 7.0


aipsR, login, login, timeout, request, self, service, portal, ssp , KBA , MOB-AFA , Afaria , Problem

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