SAP Knowledge Base Article - Preview

1970442 - How to Update Contact Details in the Service Control Center Work Center

Symptom

When you change the contact details of user ABC (ABC represents the name of a user) the contact details are not updated in the Contact Details view of the Service Control Center work center.


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Environment

  • SAP Business ByDesign
  • SAP Cloud for Customer

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

contact details,scc,change contact details,byd,c4c , KBA , contact details , service control center , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , How To

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