SAP Knowledge Base Article - Preview

1972368 - Intermittent error: 'An error occurred: Could not find the document' when using OpenDocument

Symptom

  • An intermittent error is received when opening a report with OpenDocument
  • Error: 'An error occurred: Could not find the document'
  • When OpenDocument fails, note that the URL is using an incorrect Buildts number

 


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Environment

  • Business Intelligence (BI) platform 4.x
  • Reverse Proxy Configuration

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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