1972710 - Payment Difference Reason Missing For Non-Localized Countries

While you are trying to create a payment, you want to apply the Payment Difference Reasons for differences in the payment. You are unable to see any Payment Difference Reason.

SAP Business ByDesign

1. Go to the Payables work center.
2. Go to the Suppliers view.
3. Select the Supplier Accounts subview.
4. Choose Supplier XYZ (XYZ stands for the supplier ID).
5. Select View.
6. Select one Open Item, and  select the button Pay Manually By.
7. Enter the Relevant Details.
8. Select Apply Discount or Credit.
9. You try to select the Payment Difference Reason.

However you see No Items Found in the Dropdown for the Payment Difference Reason.

This issue could occur in the Incoming Payments and also the Payments triggered from the Payment Management workcenter.

You can only maintain the Payment Difference Reasons for localized countries in the Business Configuration work center. Here you are trying to create the payment for a company that is in a non-localized country. Hence you are unable to see any Payment Difference Reasons here.

The system is working as designed. To implement non-localized country for your company as a separate country in your solution; it is possible to engage with a certified SAP Partner for them to implement an additional country and the associated objects such as a dedicated Set of Books.

Payment Difference Reason, Payment. , KBA , SRD-FIN-ACP , Payables , How To