SAP Knowledge Base Article - Preview

1973344 - Changes in CRM Sales are synchronized to the backend but persists on the device as pending items - SUP/SMP

Symptom

After moving the SUP server during a Disaster Recovery to another location which requires a new IP address all changes on the device are synchronised correctly to the backend but persist in pending status on the device and are no longer editable.


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Environment

  • Windows 2008 R2
  • SUP 2.1.3
  • Netweaver Mobile 7.0 SP15
  • SAP CRM 7.0 EPH1
  • SAP CRM Sales 2.1

Product

SAP NetWeaver Mobile 7.1

Keywords

CRMSales, pending, IPchange, IP, DOE, NWM, DataRecovery, DisasterRecovery, recovery , KBA , MOB-SUP-SCC , Sybase Control Center Administration , Problem

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