SAP Knowledge Base Article - Preview

1973548 - Desktop Intelligence reports set to refresh on open converted to Web Intelligence and migrated from XI 3 to BI 4 error on open: "An internal error occurred while calling 'getMap' API"

Symptom

  • Desktop Intelligence reports set to refresh on open converted to Web Intelligence and migrated from XI 3 to BI 4 error on open:
    • An internal error occurred while calling ‘getMap’ API. (Error: ERR_WIS_30270) (Error: INF )


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Environment

  • SAP Business Intelligence Platform 4
  • SAP BusinessObjects Enterprise XI 3.1
  • Web Intelligence
  • Desktop Intelligence XI 3.1
  • Upgrade Management Tool
  • Report Conversion Tool

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

WebI WebIntelligence Web Intelligence Report Conversion Tool RCT Upgrade Management Tool UMT migrate upgrade convert DeskI Desktop Intelligence DesktopIntelligence getMap error exception will not open refresh automatic auto ADAPT01717197 ADAPT1717197 ADAPT 01717197 1717197 TE5050162654 , KBA , BI-RA-WBI , Web Intelligence , Bug Filed

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