Symptom
1. System failed to start up or log errors at syslog
2. Dispatcher stop due to Work Processes died error.
3. At dev_w* trace, you notice a error related to the Role file:
M ***LOG P00=> /usr/sap/<SID>/<instance>/data/<FILE>
R *** ERROR => leave rrol_init: open failed
M ***LOG R19=> ThInit, rrol_init ( ROLL-000011)
M in_ThErrHandle: 1
M *** ERROR => ThInit: rrol_init (step 1, th_errno 14, action 3, level 1)
or related to the Paging file ():
M ***LOG P0A=> /usr/sap/<SID>/<instance>/data/<FILE>
M ***LOG R19=> ThInit, pg_init ( PAGE-000001)
M in_ThErrHandle: 1
M *** ERROR => ThInit: pg_init (step 1, th_errno 15, action 3, level 1)
Depending on the version the error may look different, for example:
M ***LOG P0A=> /usr/sap/<SID>/<instance>/data/<FILE> [rpag.c 321]
M *** ERROR => ThrtInitPaging: pg_init failed [thrtAbapEnv. 211]
M *** ERROR => ThrtAbapEnvInit: ThrtInitPaging failed (-1) [thrtAbapEnv. 542]
M *** ERROR => ThrtStartup: ThrtAbapEnvInit failed (-1) [thxxext.c 207]
M *** ERROR => ThCallHooks: event handler ThrtStartup for event CREATE_SHM failed (-1) [thSos.c 2158]
M *** WARNING => ThIPCInit: create shm hook failed (?-?-?), shutdown server [thxxhead.c 1668]
<FILE> = ROLLFL<NR> or PAGFIL<NR>
<NR> = instance number
4. The syslog (SM21) report errors like:
|P0 |A|Paging file <PATH> could not be opened
|R1 |9|Initialization PAGE Failed, Return Code -000001
|P0 |0|Role file <PATH> could not be opened
|R1 |9|Initialization PAGE Failed, Return Code -000001
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Environment
Roll Area:
- SAP Netweaver system kernel <= 72X
Page Area:
- SAP Netweaver system all releases
Keywords
rrol.c thxxhead.c rpag.c DIR_ROLL rdisp/rrol_file profile parameter ztta/roll_area rdisp/ROLL_MAXFS rdisp/ROLL_SHM DIR_PAGING PAGFIL DP_SHUTDOWN_UNKNOWN_REASON , KBA , BC-CST-MM , Memory Management , BC-CST-STS , Startup Service , Problem
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