Symptom
- Analysis suggests problems with the STS/SSO connection between Business Objects Enterprise Server (BO/BOBJ) and BW System.
- The most common error messages are:
- System received an expired SSO ticket
- [Internal] SSO token or User password is empty
- Issuer of SSO ticket is not authorized
- com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException
- found in recently 4.2 SP4 APS trace STS: A java.io.IOException occurred; original exception message Error decoding PKCS 12 input
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- SAP Business Warehouse (BW)
Keywords
biauth tskba zie login , KBA , troubleshoot troubleshooting , tskba , biauth , tskb , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , How To
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