SAP Knowledge Base Article - Public

1977561 - Cannot Post Payment Allocation Due to Error Message: 'Payment Allocation Missing'.

Symptom

You are not able to post the payment allocation due to error message: 'Payment Allocation Missing'.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payment Management work center, and select the Payment Allocations view.
  2. Show all In Preparation allocations, and select the one in question.
  3. Edit the Payment Allocation and allocation is complete, and you could see that the open amount is zero.
  4. Choose the Post button.
  5. You will see the following error message:

    'Payment Allocation Missing.'

Cause

 Although an appropriate customer / supplier was selected and stored, the error message suggests that an assignment subject is missing. Such error occurs due to buffering problem and most the time it is a temporary issue.

Resolution

Assuming this as temporary problem, please proceed as follows:

  1. Go to the Payment Management work center, and select the Payment Allocations view.
  2. Show all In Preparation allocations, and select the one in question.
  3. Edit the Payment Allocation, remove the customer/supplier and save.
  4. Try again to re-edit the assignment and post the payment allocation.

See Also

Keywords

Payment Allocation, Missing, amount, Payment Management , KBA , AP-PAY , Payment Processing , How To

Product

SAP Business ByDesign all versions