SAP Knowledge Base Article - Public

1978301 - "The file cannot be previewed because no application is associated with swf file type" while selecting Export Preview

Symptom

When doing an Export Preview of a dashboard model, the error message "The file cannot be previewed because no application is associated with swf file type" pops up.

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Environment

  • Xcelsius 2008
  • SAP BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects Dashboards 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Dashboards 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.0

Reproducing the Issue

  1. Create a simple dashboard model
  2. File-> Export Preview
  3. Get error window "The file cannot be previewed because no application is associated with swf file type"

Cause

This error occurs because there is no default application specified for an SWF file type.

Resolution

Choose a default application to be used for opening an SWF file by following the below mentioned steps:

  1. Export the dashboard model as SWF from Xcelsius or Dashboards Designer
  2. Right-click on the SWF file and go to "Properties"
  3. Under "General" tab click on "Change" and choose the default application as "Internet Explorer"
  4. Click on "Apply" and "OK"

Keywords

Dashboards, Export, SWF , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Dashboards all versions