Symptom
After experiencing substantial load, the Report Application Server may experience issues like:
- Excessive / steadily growing memory consumption and/or CPU%
- Performance gradually slowing down
- Core Dumps from the RAS server
- Report Jobs not returning and tying up threads
Typical sources of load include:
- RAS SDK application(s)
- manual use, e.g. report customization or exporting
- batch processing
In lighter use scenarios, the same issues can occur, simply after a more extended period of time.
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Environment
- Business Objects Enterprise XI R2
- Business Objects Enterprise XI 3.0
- Business Objects Enterprise XI 3.1
- SAP BusinessObjects Business Intelligence platform 4.0
- SAP BusinessObjects Business Intelligence platform 4.1
- SAP BusinessObjects Business Intelligence platform 4.2
- SAP BusinessObjects Business Intelligence platform 4.3
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1
Keywords
RAS Batch OutOfMemory OOM Memory Export Process Processing , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem
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