1978932 - Performance and/or memory Issues when using RAS, especially after substantial load

After experiencing substantial load, the Report Application Server may experience issues like:

• Excessive / steadily growing memory consumption and/or CPU%
• Performance gradually slowing down
• Core Dumps from the RAS server
• Report Jobs not returning and tying up threads

Typical sources of load include:

• RAS SDK application(s)
• manual use, e.g. report customization or exporting
• batch processing

In lighter use scenarios, the same issues can occur, simply after a more extended period of time.

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• Business Objects Enterprise XI R2
• Business Objects Enterprise XI 3.0
• Business Objects Enterprise XI 3.1
• SAP BusinessObjects Business Intelligence platform 4.0
• SAP BusinessObjects Business Intelligence platform 4.1
• SAP BusinessObjects Business Intelligence platform 4.2
• SAP BusinessObjects Business Intelligence platform 4.3

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

RAS Batch OutOfMemory OOM Memory Export Process Processing , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem