Symptom
You want to open attachments of all formats of an Expense Report in the Attachments window but for some common file formats like PDF, you need to open the same in separate window, which is time consuming activity.
Reproducing the Issue
- Go to the Auditing work center.
- Go to the Expense Reports tab.
- Open any Expense Report having status Pending Audit.
- Press Attachment button.
- You will be able to see list of all attachments but in order to check the same you need to select each expense.
- In case attachment type is a JPG file format then you will be able to see the preview in same window.
- In case attachment type is a PDF document then you will get the link View the attachment in a separate browser window.
Cause
Functionality to open attachments of all file formats is not available in the current release of Cloud for Travel & Expense solution.
Resolution
Option to make attachment visible of common file formats like PDF will be available in one of the future release of Cloud for Travel and Expense solution.
Keywords
KBA , SRD-FIN-ERM , Travel and Expense Management , How To
Product
SAP Cloud for Travel and Expense 1408 ; SAP Cloud for Travel and Expense 1411