SAP Knowledge Base Article - Public

1979774 - Create Down Payment Disabled for Indian Seller

Symptom

The Create Down Payment button in the Sales Orders work center is grayed out for Indian seller.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. You can see that the Create Down Payment button is disabled.

Cause

In the Sales Orders work center the button will not be enabled for sellers in India, as the functionality is not fully supported for India.

Resolution

This is the expected behavior of the current release of SAP Business ByDesign system.

See Also

SAP Business ByDesign Customer Influence Request: https://influence.sap.com/sap/ino/#/idea/232022 

Keywords

Down payment Request; grayed out; , KBA , AP-SLO , Sales Order Processing , How To

Product

SAP Business ByDesign all versions