Symptom
- On attempt to configure email notification via SAP SCC generates error:
- From Agent Log in RS:
[ERROR] [alert.AlertService] [scc-ui-7] - smtprelay.xxx.com Connection attempt with smtprelay.xxx.com. SMTP Server failed. Please ensure that the SMTP server is up and running.
[ERROR] [alert.AlertService] [scc-ui-12] - Connection attempt with xxx.xxx.xxx.xxx SMTP Server failed. Please ensure that the SMTP server is up and running.
- From gateway.log:
javax.management.RuntimeOperationsException: Exception invoking method validateSMTPServer
at org.apache.commons.modeler.BaseModelMBean.invoke(BaseModelMBean.java:465)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:801)
at javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:292)
at com.sun.proxy.$Proxy49.validateSMTPServer(Unknown Source)
at com.sybase.scc.jmx.AlertServiceGateway.addTargets(AlertServiceGateway.java:516)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:421)
at com.sybase.scc.jmx.SccGatewayAdapter.invoke(SccGatewayAdapter.java:97)
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Environment
- SAP SCC 3.2.7, 3.3.
- SAP Replication Server 15.7
- SAP IQ 16.0
- SAP Adaptive Server Enterprise 15.7
Product
Keywords
connection, SMTP server fails, authentication error, repository update failed, AuthenticationFailedException, authentication mechansims supported, e-mail configuration, CR758901, 758901 , KBA , BC-SYB-IQ , Sybase IQ , Bug Filed
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