Symptom
Approver did not receive the Email Notification for Approving the Expense reports.
Cause
The Scoping Question "Do you want to use e-mail to notify business users about Business Task Management items" is not Scoped in Business Configuration.
Resolution
- Go to the Business Configuration Work center.
- Go to Implementation projects view.
- Select the relevant project & select Edit Project Scope.
- Go to Questions.
- Go to Communication and Information Exchange.
- Go to Business Process Management & then to Business Task Management.
The Checkbox for Scoping Question "Do you want to use e-mail to notify business users about Business Task Management items?" is to be selected.
Keywords
KBA , LOD-TEM-ADM , Travel Administration , How To
Product
SAP Cloud for Travel and Expense 1311