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SAP Knowledge Base Article - PublicSymptom
A bank statement is uploaded containing an incoming direct debit payment. This corresponds with the external transaction code in the statement line (e.g. SEPA direct debit deposit). In line with the definitions made in Rules for Analyzing Memo Lines you expect an allocation and clearing against an open receivable. However, no receivable is allocated. Also the function Create Proposal does not show any results.
Environment
SAP Business ByDesign
Reproducing the Issue
You can access relevant payment allocation either in:
- Go to the Payment Management work center.
- Navigate to the Payment Allocations view.
- Select the relevant payment allocation.
or via the posted bank statement.
- Go to the Liquidity Management work center.
- Open the Bank Statements view.
- Navigate to the relevant bank statement and edit.
- Follow the link Postprocessing required to access the relevant payment allocation.
- The relevant payment allocation is in status In Preparation.
Cause
If an incoming direct debit is contained in a bank statement, the system is presented with two options:
- Allocate the payment to a self-initiated payment which already cleared a receivable.
- Clear an open receivable ( for example customer invoice) by a newly created incoming payment.
The intention here, however, is the clearing of an open receivable. The underlying definition is made in the matching of external transaction codes and applied payment method.
A payment method Payment Processing - Of Incoming Direct Debit indicates that a self-initiated payment already exists and shall be merely allocated. An allocation against customer account and clearing of a receivables is not intended.
Resolution
- Go to the Business Configuration work center and navigate to Fine Tuning.
- Choose the activity Automatically Generated Bank Statements / Edit import formats for automatic generated bank statements.
- Highlight the relevant Import Format (e.g. MT940 DE).
- In the bottom pane - definitions for External Transaction Codes and their corresponding Payment Methods are listed.
For the External Transaction Code representing direct debit (e.g. SEPA direct debit), the Payment Method needs to be changed from Payment Processing - Of Incoming Direct Debit to Payment Processing - Of Incoming Bank Transfer.
This indicates that a payment against a customer account and possible clearing against an open receivable shall be effected.
Keywords
incoming, direct debit, not allocated, receivable, payment processing , KBA , incoming , sepa , direct debit , payment method , AP-PAY , Payment Processing , How To
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