SAP Knowledge Base Article - Preview

1984342 - Agentry Android client crash when using keyboard pop up - com.syclo.agentry.client.android has stopped.

Symptom

In an Agentry mobile application that uses transaction detail screens with tiles, when the user adds a value in a field via the Android pop-up keyboard and did not exit the pop-up screen but clicked the transaction "Finish" or action button, the client crashes or stops working.

Error: Unfortunately, the process com.syclo.agentry.client.android has stopped (see picture below).

process_Stop.png


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Environment

Agentry 6.0.38

Product

Agentry 6.0 ; SAP ERP 6.0

Keywords

KBA , com.syclo.agentry.client.android , agentry_android_crash , MOB-SYC , Syclo Mobility , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

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