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1984455 - Promoting a Crystal Report from source to destination causes command table fields to be dropped from the report


  • Promote a Crystal Report from source to destination system in BI Platform 4.0
  • When opening the report for editing on the destination errors are thrown

    The saved data will be discarded since one or more formulas failed to compile

    The database file "Command" has changed. Proceeding to fix up the report
  • Fields from command tables may be missing
  • Group name fields may be impacted if they are linked to the command table fields
  • Errors seen in Report Application Server logs There is an error with the custom database information specified in the InfoStore. This is a configuration problem. Please contact your system administrator.---- Error code:-2147467259 [CRSDK00000000] Error code name:failed
  • Errors seen in Promotion Management logs
    com.businessobjects.lcm.utilities.LCMException: </ResponseErrorMessage>
                    at com.businessobjects.lcm.service.oca.sdk.LCMServiceOCAClient.getOverride(
                    at com.businessobjects.lcm.postProcessing.CrystalReportPostProcessor.getCrystalReportCRD(
                    at com.businessobjects.lcm.postProcessing.CrystalReportPostProcessor.replaceConnection(
                    at com.businessobjects.lcm.postProcessing.CrystalReportPostProcessor.doPostProcessing(
                    at com.businessobjects.lcm.postProcessing.PostProcessingManager.doPostProcessing(



  • SAP Business Intelligence Platform 4.0 SP07 patch 1
  • Windows 2008 Server R2


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1


lcm lifecycle life cycle manager missing error exception promoting promote corrupt 4.0 4.x 4.1 BIP BI , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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