SAP Knowledge Base Article - Preview

1985014 - Test Connection returns "Error: SOAP message MUST NOT contain a document Type Declaration(DTD)" in CR for Enterprise via HTTPS

Symptom

After a successful setup of SSL for your web application server, attempting to set a connection in Crystal Reports for Enterprise (CR4E) fails with the below message:

Failed to establish a connection.  The cause was:
There has been a problem logging on SAP BusinessObjects Business
Intelligence Platform.  An unexpected error occurred.  Please contact your
network administrator.

Error:
SOAP message MUST NOT contain a document Type Declaration(DTD)


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Environment

SBOP Business Intelligence Platform 4.x

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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