Symptom
- The Report Application Server (RAS) stays in "Starting" mode
- Tracing of the RAS shows output similar to this
2014 02 12 09:59:36:822|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||SResourceSource::LoadString 45213 2014 02 12 09:59:36:822|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||SResourceSource::LoadString %1 started 2014 02 12 09:59:36:822|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||SResourceSource::LoadString 35100 2014 02 12 09:59:36:822|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||SResourceSource::LoadString %1 2014 02 12 09:59:36:822|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||SIServerController::run: Before initialize 2014 02 12 09:59:36:822|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||(sidaemon.cpp:417) SUNIXDaemon::init: starting 2014 02 12 09:59:36:823|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||SUNIXDaemon::init: redirecting stdio to /dev/null 2014 02 12 09:59:36:823|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||(sidaemon.cpp:210) installing fg terminiation handler 2014 02 12 09:59:36:823|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||(sidaemon.cpp:221) installing abnormal sys handler 2014 02 12 09:59:36:823|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||(siservercleanup.cpp:90) Abnormal signal handling is disabled. 2014 02 12 09:59:36:824|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||(sidaemon.cpp:513) SUNIXDaemon::init: finished 2014 02 12 09:59:36:824|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||SResourceSource::LoadString 50209 2014 02 12 09:59:36:824|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||SResourceSource::LoadString Starting Crystal Reports Application Server : %1 2014 02 12 09:59:36:824|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||SResourceSource::LoadString 35740 2014 02 12 09:59:36:824|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||SResourceSource::LoadString Daemon message from %1: %2. 2014 02 12 09:59:36:827|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||**daemon: NO customer cleanup! 2014 02 12 09:59:36:828|+0000|Information| |==| | |rptappserver_NodeName.RAS|11206874| 1|| ||||||||||||||||||||||(sidaemon.cpp:544) SUNIXDaemon::run: waiting to stop and uninitialize... |
- While using truss on the RAS, the following error can be seen
vmwlm: [19:55:43] error VMWLM0301: License server not found |
- Running the mwadm executable manually provides further information on the issue
$ cd sap_bobj $ ./setup/env.sh $ ./enterprise_xi40/aix_rs6000/crpe/mw/bin/mwadm stop /usr/sap/BPO/sap_bobj/enterprise_xi40/aix_rs6000/crpe/mw/bin/tools/private_core_services[57]: /usr/sap/BPO/sap_bobj/enterprise_xi40/aix_rs6000/crpe/mw/bin/../bin/tools/core_services.common: not found Failed to stop Core Services. |
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.0 (BI 4.0)
- SAP BusinessObjects Business Intelligence Platform 4.1 (BI 4.1)
- IBM AIX, Suse/RedHat Linux, Sun Solaris
Product
Keywords
KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-CRS , SAP Crystal Server , Problem
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