SAP Knowledge Base Article - Preview

1985565 - CDT Application help is opening in English even though the CDT language is set to another language


You have configured the default language in CDT to be another language other than English; but the documentation help still shows up in English.

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.



  • SAP Contact Center
  • Communication Desktop Terminal "CDT"


SAP Contact Center, on-premise edition 7.0


Help, Language, local help documenation, default to english , KBA , CRM-CCI , Contact Center Infrastructure , CRM-BCM-CMS , Please use CRM-CCI , Problem

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