Symptom
You receive messages of type Nothing open for invoicing for purchase document and fields are not filled when trying to create new credit memos.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing work center
- Go to the Invoice Entry view
- Select the purchase order for which you want to to create the credit memo
- Click on New Credit Memo
Cause
There is already an invoice in approval (or in status Ready for Posting) for the purchase order.
Resolution
This is the expected system behavior. As long as a supplier invoice is posted for the purchase order document, the system will not propose any data for a credit memo with reference to the same purchase order. As soon as the document is posted, the data will then be proposed when creating the credit memo.
Keywords
KBA , return to supplier , nothing open for invoicing for purchase , credit memo , invoicing , AP-SIP , Supplier Invoice Processing , How To
Product
SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5