SAP Knowledge Base Article - Preview

1986819 - Windows AD SSO fail when user is member of more than a specific number of groups

Symptom

  • Manual login works
  • Some users who are the member of the small number of groups can login to BI LaunchPad using SSO
  • Some users who are the member of the large number of groups get the following symptom
  • SSO is hanging (just blank page) when logon to BI Launchpad without any error message


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Environment

  • SAP Business Objects Business Intelligence Platform 4.x (BI 4.1,BI 4.2 and BI 4.3)

Product

SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

AD SSO, hang, blank, SSO hang, Vintela, SSO, Tomcat , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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