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1987385 - com.sap.businessobjects.iviews is failing due to jcoclient

Symptom

You deployed BO portal applications into the NetWeaver system.
After that the BO application sap.com/com.sap.businessobjects.iviews is failing to be started due to the error below:
-------------------------------
[EXCEPTION]
 com.sap.engine.services.servlets_jsp.server.deploy.impl.exceptions.WCEApplicationNotStartedException: Failed explicit start for application [sap.com/com.sap.businessobjects.iviews].
at com.sap.engine.services.servlets_jsp.server.deploy.impl.ApplicationManager.start(ApplicationManager.java:181)
... ...
Caused by: com.sap.engine.services.deploy.server.utils.DSRemoteException: ASJ.dpl_ds.006153 Error occurred while starting application [sap.com/com.sap.businessobjects.iviews]: It is not started successfully on server nodes [7695950]. In order to bring the server in consistent state stop operation will be performed.

Error occurred on server 7695950 during startApp of sap.com/com.sap.businessobjects.iviews : com.sap.engine.services.deploy.exceptions.ServerDeploymentException: Application sap.com/com.sap.businessobjects.iviews cannot be started. Reason: it has hard reference to SAPPORTAL/jcoclient (public); , which is not active on the server because {2}.
at com.sap.engine.services.deploy.server.ReferenceResolver.isResolved(ReferenceResolver.java:154)
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Environment

  • SAP NetWeaver all releases
  • SAP Composition Environment all releases

Product

SAP Composition Environment all versions ; SAP NetWeaver all versions

Keywords

EPC, jcoclient, SAPPORTAL/jcoclient, SAPPORTAL, BO, businessobject(s), iView, com.sap.businessobjects.iviews, "not active on the server", Portal Integration Kit Installation, Document Viewer, com.sap.portal.runtime.application.jcoclient, com.sapportals.prt.jco, usagetype, EP, portal, EP-PSERV, EP-APPS-EXT , KBA , EP-PIN-PRT , Portal Runtime , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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