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1987891 - BI 4.0 - After removing named user license key error "Account information not recognized: You have 0 Named User Licenses. (FWB 00057)" observed

Symptom

  • Unable to login to Central Managment Console (CMC)/Launchpad after removing "Named User License" (NUL) key and replacing it with a "Concurrent Access License" (CAL) key.
  • The below error message is displayed.

nul_login.PNG


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Environment

SAP BusinessObjects Business Intelligence (BI) 4.0 / 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

license, keys, bi, 4.0, 4.1, can, not, can't, user, users, concurrent, named, login, log on, do, not, have, enough , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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